Contact us
Joo customer service
020 766 1390 (Weekdays from 8 a.m. to 3 p.m. Cost: mcc/lnc.)
Chat on Jooppi app for residents
Customer service's exceptional opening hours:
Closed on Independence Day 6 December 2024
Phone line is closed on 23 December 2024, but chat is open from 9 a.m. to 3 p.m.
Closed on Christmas Eve, Christmas Day and Boxing Day 24–26 December 2024
Closed on New Year's Day 1 January 2025
Closed on Epiphany 6 January 2025
In case you need urgent help due to sudden disturbance or damage, please contact property maintenance. Contact details can be found on Jooppi app or on the bulletin board of your apartment complex.
If you live in a Joo apartment and want to make a maintenance request or terminate your tenancy agreement, please open Jooppi app or read more on our residents' page.
Billing
Joo Kodit billing is handled by Ropo. Read more and see the contact details here.
If your tenancy agreement lists Niskanen Residential or Jaakko Niskanen as the property owner and you have questions about your bills, please contact Joo Kodit customer service.
Our office locations
Kauniainen
Tunnelitie 1, 02700 Kauniainen
Our office is on the ground floor, at the crossroads of Tunnelitie and Kauniaistentie.
Vantaa
Our office is on the ground floor, at the crossroads of Spinellipolku and Syväkiventie.
Tampere
Itsenäisyydenkatu 3 LH 7, 33100 Tampere
You’ll find us on the ground floor of the Luminary apartment block. Getting here is easy, as we’re right next door to the railway station, bus stops, and tram stops.
Pirkkala
Kauppiaankatu 17 A, 33960 Pirkkala
Our street-level office is right next to the road. The navigator will direct you to park at the start of Kauppiaankatu, but please drive all the way to the top of the hill.
Turku
Fatabuurinkatu 5B LT1, 20200 Turku
Our office is located at street level. You'll find us at the corner of the apartment complex, next to the daycare centre.
Vaasa
Please contact us to arrange a viewing or to pick up your keys.
tel. 020 766 1390 (Weekdays from 8 a.m. to 3 p.m. Cost: mcc/lnc.)
Oulu, Limingantulli
Limingantie 4, LT 1, 90400 Oulu
Our ground floor office is located on a pedestrian street. If you arrive by car, you can find two guest parking spaces in the parking lot next to the office.
Oulu, Toppilansalmi
You'll find our office at the Joo Hetki café, at street level at the apartment complex. If you're arriving by car, the easiest place to park is outside the K-Supermarket. Please remember the parking disc!
Joo Hetki
puh. 0400 215 090