You will need a Finnish bank ID for authenticating your Jooppi account. If you don't have a bank ID, see the instructions here.
Our customer services are here to help
via chat on Jooppi app
via email at joo@joo-kodit.fi
by phone on 020 766 1390 weekdays from 8 a.m. to 3 p.m. Cost: mcc/lnc.
Billing
Joo Kodit billing is handled by Ropo. If you have questions about paying the bills, please contact Ropo in the MyRopo service or see their other contact details here.
Read more and check out frequently asked questions.
If your tenancy agreement lists Niskanen Residential or Jaakko Niskanen as the property owner and you have questions about your bills, please contact Joo Kodit customer service.
Does something need fixing in your home?
Request maintenance in the Jooppi residents' app. In case you need urgent help due to sudden disturbance or damage, please contact property maintenance. Contact details can be found in Jooppi, or on the front door or the bulletin board of your apartment complex.
Read more and check out frequently asked questions.
Living comfort
Making everyday life easy and carefree is the essence of our rental apartments. However, if your neighbour is disturbing you with their noisy or restless habits, we kindly encourage you to let us know by using this form, so we can promptly address them for you.