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For residents

You’ll find all our services for residents here

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Jooppi - our web app for carefree rental living

  • Prepare for your move
  • Make service requests
  • Manage agreements
  • View the status of your invoices
  • Check out the services and communal spaces of your apartment complex
  • Get exclusive benefits
  • Chat with us

You will need a Finnish bank ID for authenticating your Jooppi account. If you don't have a bank ID, see the instructions here.

Our customer services are here to help

Billing

Joo Kodit billing is handled by Ropo. If you have questions about paying the bills, please contact Ropo in the MyRopo service or see their other contact details here.

Read more and check out frequently asked questions.

If your tenancy agreement lists Niskanen Residential or Jaakko Niskanen as the property owner and you have questions about your bills, please contact Joo Kodit customer service.

Does something need fixing in your home?

Request maintenance in the Jooppi residents' app. In case you need urgent help due to sudden disturbance or damage, please contact property maintenance. Contact details can be found in Jooppi, or on the front door or the bulletin board of your apartment complex.

Read more and check out frequently asked questions.

Living comfort

Making everyday life easy and carefree is the essence of our rental apartments. However, if your neighbour is disturbing you with their noisy or restless habits, we kindly encourage you to let us know by using this form, so we can promptly address them for you.

Are you on our mailing list yet?

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House rules

Explore Joo Kodit's house rules, apartment maintenance guidelines, end of tenancy cleaning instructions, and price list.
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Picking up keys

Where can I get the keys to my new home?
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Returning keys

Where do I return my keys when I'm moving out?

Other services

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Anything else to ask about living in your Joo apartment?

Please check out our FAQ page. If you can’t find an answer there, get in touch and we're happy to help.