• Helsinki
• Espoo
• Kirkkonummi
• Hämeenkylä, Vantaa
• Kaivoksela, Vantaa
• Martinlaakso, Vantaa
• Myyrmäki, Vantaa
• Pähkinärinne, Vantaa
• Varisto, Vantaa

Pick-up from a Joo Kodit office

You can get the keys to your new home from Joo Kodit office, located at Tunnelitie 1, 02700 Kauniainen. Our office is on the ground floor, at the crossroads of Tunnelitie and Kauniaistentie.

Our office is open by appointment. Our rental representative will let you know when your keys are ready to be picked up.

Authorising a friend

You can authorise someone else to pick up the keys from a Joo Kodit office on your behalf. Please write a letter of authorisation that includes the following: the name and personal identity code of the resident, the apartment which the letter of authorisation concerns, the date and time as well as the resident's signature. The person picking up the keys must bring a photo ID.

Download a letter of authorisation here.

Pick up from a Joo key lockbox

You can agree with our rental representative that you pick up your keys from the 24/7 key lockbox. The lockbox is located in Joo Kodit office. We'll send you a message with the code to open the front door and the lockbox.

How to use the key lockboxes

Opening the lockbox

1. Please enter the code you received via text message on the keypad of the lockbox and press OK. If you prefer to use a QR code, you’ll find a link to the QR code in the message. The link will take you to a page with the QR code and further instructions.

2. The system opens the lockbox associated with the code. Pick up your keys and close the lockbox.

3. All done? Perfect! You’re ready to move in to your new home.

Did something go wrong?

1. Please ensure that you keyed in the correct code. You can also try to open the lockbox with a QR code, which you can find via a link in the same text message.

2. Make sure that all the lockboxes are closed and wait a moment. Then key in the code on the keypad again.

3. If you see the following text – ”tuntematon koodi, syötä uusi” (”unknown code, please enter a different one”) – press C, write the code again, and then press OK. This will reset the code.

Please take note of the following, too:

The keys will open the lockbox for 72 hours (3 days) from the time the message was sent to you. If the code has expired, please contact the Joo Kodit customer service by phone on +358 20 766 1390 or via chat on Jooppi app. Kindly also let us know if you’ve lost the message with the code.

• Järvenpää
• Kerava
• Nurmijärvi
• Porvoo
• Sipoo
• Söderkulla
• Tuusula
• Asola, Vantaa
• Hakunila, Vantaa
• Hiekkaharju, Vantaa
• Ilola, Vantaa
• Jokiniemi, Vantaa
• Keimolanmäki, Vantaa
• Kivistö, Vantaa
• Koivuhaka, Vantaa
• Koivukylä, Vantaa
• Korso, Vantaa
• Kulomäki, Vantaa
• Nikinmäki, Vantaa
• Rajakylä, Vantaa
• Rekolanmäki, Vantaa
• Tikkurila, Vantaa
• Vaarala, Vantaa
• Ylästö, Vantaa

Pick-up from a Joo Kodit office

You can get the keys to your new home from Joo Kodit office, located at Spinellikuja 5, 01700 Vantaa. Our office is on the ground floor, at the crossroads of Spinellipolku and Syväkiventie.

Our office is open by appointment. Our rental representative will let you know when your keys are ready to be picked up.

Authorising a friend

You can authorise someone else to pick up the keys from a Joo Kodit office on your behalf. Please write a letter of authorisation that includes the following: the name and personal identity code of the resident, the apartment which the letter of authorisation concerns, the date and time as well as the resident's signature. The person picking up the keys must bring a photo ID.

Download a letter of authorisation here.

Pick up from a Joo key lockbox

You can agree with our rental representative that you pick up your keys from the key lockbox, which is located in the Kivis shopping centre at the address Vantaankoskentie 69, Vantaa. We'll send you a message with the code to open the front door and the lockbox.

How to use the key lockboxes

Opening the lockbox

1. Please enter the code you received via text message on the keypad of the lockbox and press OK. If you prefer to use a QR code, you’ll find a link to the QR code in the message. The link will take you to a page with the QR code and further instructions.

2. The system opens the lockbox associated with the code. Pick up your keys and close the lockbox.

3. All done? Perfect! You’re ready to move in to your new home.

Did something go wrong?

1. Please ensure that you keyed in the correct code. You can also try to open the lockbox with a QR code, which you can find via a link in the same text message.

2. Make sure that all the lockboxes are closed and wait a moment. Then key in the code on the keypad again.

3. If you see the following text – ”tuntematon koodi, syötä uusi” (”unknown code, please enter a different one”) – press C, write the code again, and then press OK. This will reset the code.

Please take note of the following, too:

The keys will open the lockbox for 72 hours (3 days) from the time the message was sent to you. If the code has expired, please contact the Joo Kodit customer service by phone on +358 20 766 1390 or via chat on Jooppi app. Kindly also let us know if you’ve lost the message with the code.

Pick up from Riihimäen Lukkohuolto office

You can get the keys to your new home from Riihimäen Lukkohuolto office, located at Valtakatu 4. The office is open on weekdays on Mondays from 8 a.m. to 5 p.m. and from Tuesday to Friday from 8 a.m. to 4 p.m. Please always check the up-to-date opening hours directly from their site.

Authorising a friend

You can authorise someone else to pick up the keys on your behalf. Please write a letter of authorisation that includes the following: the name and personal identity code of the resident, the apartment which the letter of authorisation concerns, the date and time as well as the resident's signature. The person picking up the keys must bring a photo ID.

Download a letter of authorisation here.

Picking up keys from a LukkoLuket office

The keys can be picked up on weekdays from the LukkoLuket office at Kasarmikatu 14, Hämeenlinna. Our rental representative will let you know when your keys are ready to be picked up.

Picking up keys from R-kioski with a €15 surcharge

You can also agree with our rental representative that you pick up the keys from R-kioski for a €15 surchange.

Authorising a friend

You can authorise someone else to pick up the keys from a LukkoLuket office or from R-kioski on your behalf. Please write a letter of authorisation that includes the following: the name and personal identity code of the resident, the apartment which the letter of authorisation concerns, the date and time as well as the resident's signature. The person picking up the keys must bring a photo ID.

Download a letter of authorisation here.

If you write a letter of authorisation for R-kioski, kindly email a copy of it to your rental representative.

Picking up keys from a LukkoLuket office

The keys can be picked up on weekdays from the LukkoLuket office at Ahjokatu 12, 40320 Jyväskylä. Our rental representative will let you know when your keys are ready to be picked up.

Authorising a friend

You can authorise someone else to pick up the keys on your behalf. Please write a letter of authorisation that includes the following: the name and personal identity code of the resident, the apartment which the letter of authorisation concerns, the date and time as well as the resident's signature. The person picking up the keys must bring a photo ID.

Download a letter of authorisation here.

Pick-up from a Joo Kodit office

You can get the keys to your new home from Joo Kodit offices.

Joo Kodit Limingantulli office

Limingantie 4, LT 1, 90400 Oulu

Our ground floor office is located on a pedestrian street. If you arrive by car, you can find two guest parking spaces in the parking lot next to the office.

From Limingantulli you can get the keys to Kempele and Oulu city center, Limingantulli, Karjasilta, Metsokangas, Hiironen, Taka-Lyötty, Kynsilehto, Oulunsalo, Kiulukangas, Tuira, Kakkuuri, Maikkula, Kivikkokangas, Vanhatulli, Vaara and Etu-Lyötty.

Our office is open by appointment. Our rental representative will let you know when your keys are ready to be picked up.

Joo Kodit Toppilansalmi office

Satamatie 5, 90520 Oulu

You'll find our office at the Joo Hetki café, at street level at the apartment complex. If you're arriving by car, the easiest place to park is outside the K-Supermarket. Please remember the parking disc!

From Toppilansalmi you can get the keys to Toppilansalmi, Linnanmaa, Ritaharju, Lipporanta, Alppila and Välivainio.

Our rental representative will let you know when your keys are ready to be picked up.

Authorising a friend

You can authorise someone else to pick up the keys from a Joo Kodit office on your behalf. Please write a letter of authorisation that includes the following: the name and personal identity code of the resident, the apartment which the letter of authorisation concerns, the date and time as well as the resident's signature. The person picking up the keys must bring a photo ID.

Download a letter of authorisation here.

Pick up from a Joo key lockbox

You can agree with our rental representative that you pick up your keys from the 24/7 key lockbox. The lockboxes are located in Joo Kodit offices. We'll send you a message with the code to open the front door and the lockbox.

How to use the key lockboxes

Opening the lockbox

1. Please enter the code you received via text message on the keypad of the lockbox and press OK. If you prefer to use a QR code, you’ll find a link to the QR code in the message. The link will take you to a page with the QR code and further instructions.

2. The system opens the lockbox associated with the code. Pick up your keys and close the lockbox.

3. All done? Perfect! You’re ready to move in to your new home.

Did something go wrong?

1. Please ensure that you keyed in the correct code. You can also try to open the lockbox with a QR code, which you can find via a link in the same text message.

2. Make sure that all the lockboxes are closed and wait a moment. Then key in the code on the keypad again.

3. If you see the following text – ”tuntematon koodi, syötä uusi” (”unknown code, please enter a different one”) – press C, write the code again, and then press OK. This will reset the code.

Please take note of the following, too:

The keys will open the lockbox for 72 hours (3 days) from the time the message was sent to you. If the code has expired, please contact the Joo Kodit customer service by phone on +358 20 766 1390 or via chat on Jooppi app. Kindly also let us know if you’ve lost the message with the code.

Pick-up from a Joo Kodit office

You can pick up the keys from the Joo Kodit Tampere office at Itsenäisyydenkatu 3 LH 7, 33100 Tampere. You’ll find us on the ground floor of the Luminary apartment block. Getting here is easy, as we’re right next door to the railway station, bus stops, and tram stops.

Our office is open by appointment. Our rental representative will let you know when your keys are ready to be picked up.

Authorising a friend

You can authorise someone else to pick up the keys from a Joo Kodit office on your behalf. Please write a letter of authorisation that includes the following: the name and personal identity code of the resident, the apartment which the letter of authorisation concerns, the date and time as well as the resident's signature. The person picking up the keys must bring a photo ID.

Download a letter of authorisation here.

Pick up from a Joo key lockbox

You can agree with our rental representative that you pick up your keys from the 24/7 key lockbox. The lockbox is located in Joo Kodit office. We'll send you a message with the code to open the front door and the lockbox.

How to use the key lockboxes

Opening the lockbox

1. Please enter the code you received via text message on the keypad of the lockbox and press OK. If you prefer to use a QR code, you’ll find a link to the QR code in the message. The link will take you to a page with the QR code and further instructions.

2. The system opens the lockbox associated with the code. Pick up your keys and close the lockbox.

3. All done? Perfect! You’re ready to move in to your new home.

Did something go wrong?

1. Please ensure that you keyed in the correct code. You can also try to open the lockbox with a QR code, which you can find via a link in the same text message.

2. Make sure that all the lockboxes are closed and wait a moment. Then key in the code on the keypad again.

3. If you see the following text – ”tuntematon koodi, syötä uusi” (”unknown code, please enter a different one”) – press C, write the code again, and then press OK. This will reset the code.

Please take note of the following, too:

The keys will open the lockbox for 72 hours (3 days) from the time the message was sent to you. If the code has expired, please contact the Joo Kodit customer service by phone on +358 20 766 1390 or via chat on Jooppi app. Kindly also let us know if you’ve lost the message with the code.

Pick-up from a Joo Kodit office

You can get the keys to your new home from Joo Kodit office, located at Kauppiaankatu 17 A, 33960 Pirkkala. Our street-level office is right next to the road. The navigator will direct you to park at the start of Kauppiaankatu, but please drive all the way to the top of the hill.

Our office is open by appointment. Our rental representative will let you know when your keys are ready to be picked up.

Picking up keys from R-kioski with a €15 surcharge

You can also agree with our rental representative that you pick up the keys from R-kioski for a €15 surchange. Please check the R-kioski opening times beforehand.

Authorising a friend

You can authorise someone else to pick up the keys from a Joo Kodit office or from R-kioski on your behalf. Please write a letter of authorisation that includes the following: the name and personal identity code of the resident, the apartment which the letter of authorisation concerns, the date and time as well as the resident's signature. The person picking up the keys must bring a photo ID.

Download a letter of authorisation here.

If you write a letter of authorisation for R-kioski, kindly email a copy of it to your rental representative.

Pick-up from a Joo Kodit office

You can get the keys to your new home from Joo Kodit office, located at Fatabuurinkatu 5B LT1, 20200 Turku. Our office is open by appointment. Our rental representative will let you know when your keys are ready to be picked up.

Our office is located at street level. You'll find us at the corner of the apartment complex, next to the daycare centre.

Authorising a friend

You can authorise someone else to pick up the keys from a Joo Kodit office on your behalf. Please write a letter of authorisation that includes the following: the name and personal identity code of the resident, the apartment which the letter of authorisation concerns, the date and time as well as the resident's signature. The person picking up the keys must bring a photo ID.

Download a letter of authorisation here.

Pick up from a Joo key lockbox

You can agree with our rental representative that you pick up your keys from the 24/7 key lockbox. The lockbox is located in Joo Kodit office. We'll send you a message with the code to open the front door and the lockbox.

How to use the key lockboxes

Opening the lockbox

1. Please enter the code you received via text message on the keypad of the lockbox and press OK. If you prefer to use a QR code, you’ll find a link to the QR code in the message. The link will take you to a page with the QR code and further instructions.

2. The system opens the lockbox associated with the code. Pick up your keys and close the lockbox.

3. All done? Perfect! You’re ready to move in to your new home.

Did something go wrong?

1. Please ensure that you keyed in the correct code. You can also try to open the lockbox with a QR code, which you can find via a link in the same text message.

2. Make sure that all the lockboxes are closed and wait a moment. Then key in the code on the keypad again.

3. If you see the following text – ”tuntematon koodi, syötä uusi” (”unknown code, please enter a different one”) – press C, write the code again, and then press OK. This will reset the code.

Please take note of the following, too:

The keys will open the lockbox for 72 hours (3 days) from the time the message was sent to you. If the code has expired, please contact the Joo Kodit customer service by phone on +358 20 766 1390 or via chat on Jooppi app. Kindly also let us know if you’ve lost the message with the code.

Pick-up from Vaasan Talopalvelut

You can get the keys to your new home from Vaasan Talopalvelut office, located at Kirjastonkatu 14. Our rental representative will let you know when your keys are ready to be picked up.

Picking up keys from R-kioski with a €15 surcharge

You can also agree with our rental representative that you pick up the keys from R-kioski for a €15 surchange. Please check the R-kioski opening times beforehand.

Authorising a friend

You can authorise someone else to pick up the keys from Vaasan Talopalvelut office or from R-kioski on your behalf. Please write a letter of authorisation that includes the following: the name and personal identity code of the resident, the apartment which the letter of authorisation concerns, the date and time as well as the resident's signature. The person picking up the keys must bring a photo ID.

Download a letter of authorisation here.

If you write a letter of authorisation for R-kioski, kindly email a copy of it to your rental representative.